Urgent appointments
To request an urgent appointment for today or tomorrow (Monday to Friday)
- use our appointment request form, available 24/7 – we respond in clinical hours, 8am to 6:30pm Monday to Friday. We will respond within 1 working day during opening times
- phone us on 01942 367600, Monday to Friday, when we are open
- visit the surgery and speak with a receptionist, Monday to Friday, when we are open
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Read more about managing your health online.
Routine appointments
To request a routine appointment in the next 7 days
- use our appointment request form, available 24/7 – we respond in clinical hours, 8am to 6:30pm Monday to Friday. We will respond within 1 working day during opening times
- phone us on 01942 367600, Monday to Friday, when we are open
- visit the surgery and speak with a receptionist, Monday to Friday, when we are open
- use your Patient Access account (on the Patient Access website)
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Read more about managing your health online.
Your appointment
However you choose to contact us we may offer you a consultation:
- by phone
- face to face at the surgery
- on a video call
- by text or email.
Appointments by phone, video call or by text or email can be more flexible and often means the doctor or nurse can help you sooner.
To cancel your appointment:
- use your NHS account (on the NHS website or in the NHS app)
- use your Patient Access account (on the Patient Access website)
- fill in an online form
- reply CANCEL to your appointment reminder text message
- phone us on 01942 367600, Monday to Friday, when we are open
- visit the surgery and speak with a receptionist, Monday to Friday, when we are open
At the surgery we offer some appointments outside of normal surgery hours...
The GP Extended Hours offers appointments with both GPs and Nurses between:
- 6:30pm and 8pm weekdays and
- 10am and 4pm on Saturdays
To book appointments during these times, Wigan Patients can call 01942 482 848.
The Wigan GP Extended Hours now offer appointments with Nurses
The appointments are for:
- Cervical Smears
- Contraceptive pill Checks (not the depo provera injection)
- Long Term Condition Reviews
- COP Reviews
- Asthma Reviews
- Diabetic Reviews (annual bloods need to be done a few days before the review date)
- Ischaemic Heart Disease reviews – (annual bloods need to be done a few days before the review date)
- Stroke Reviews
- Atrial fibrillation reviews
- Heart Failure Reviews
Ask our call handlers or refer to the website for the list of Long Term Condition reviews available – and book a double appointment
Tel 01942 482848 or refer to our website: www.wigangpalliance.org
If you need medical help now, use NHS 111 online or call 111.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
Please tell us:
- If there’s a specific doctor, nurse or other health professional you would prefer to respond.
- If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email.
- If you need an interpreter.
- If you have any other access or communication needs.
If you are housebound and need an appointment, we will do a home visit. We will phone you first to understand what you need. To request a home visit, it’s helpful if you phone the practice as soon after 8am as possible on 01942 367600. You can also:
- visit the surgery and speak with a receptionist, Monday to Friday, when we are open
- fill in an online form